Visitor Use Assistant (Fee Collection)
The employee in this position has significant responsibility interacting with visitors and disseminating information. The employee is responsible for collecting appropriate fees at the park visitor center following established accountability guidelines for handling government funds. As a Visitor Use Assistant (Fee Collection), you will:
Operate an electronic cash register, computer or point of sale system, perform opening and closing shift functions, issue entrance receipts, tour tickets, park passes and federal recreation passes. Serve as front-line representative providing current, accurate information to visitors, explaining the area's recreational opportunities, interpretive services, concession operated facilities and services, campground availability and hiking trails, distribute maps, brochures and other printed materials, inform visitors of potential safety hazards and provide directions and routes of travel through the park. Explain the significance of the area's natural, cultural and/or historic resources, advises visitors of park regulations and explains importance of protection of the area resources, and/or safety of visitors. All qualifications must be met by the closing date of this announcement-11/29/2019-unless otherwise stated in this vacancy announcement.
Experience:
At least one full year of specialized experience comparable in scope and responsibility to the GS-04 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as:
providing information or assistance to the public in a business or recreation setting; instructing groups of people or individuals; and compiling and analyzing information to report. My experience also included handling, tracking, or depositing monies; using software programs to maintain fee and stock data; resolving issues that arise in the remittance process and assisting staff with fee issues; and using tools or equipment (e.g., cash registers, calculators, etc.) to make sales transactions. You must include hours per week worked. -OR- EDUCATION:
Successful completion of at least four years of education above high school (120 semester hours or 180 quarter hours) leading to a bachelor's degree from an accredited college or university. You MUST submit a copy of your transcripts indicating degree earned and credit hours in order to qualify based on education. -OR- Successful completion of an equivalent combination of education and experience. For example, 6 months of the specialized experience described in A above (50% of the experience requirement), and 3 years of college study from an accredited institution (75% of the qualifying education) as specified in B above, equals greater than 100% of the total requirement. (You MUST submit a copy of your transcripts indicating number of credit hours in order to qualify based on the combination option). Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40
hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. Volunteer
Experience:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Estimated Salary: $20 to $28 per hour based on qualifications.
Operate an electronic cash register, computer or point of sale system, perform opening and closing shift functions, issue entrance receipts, tour tickets, park passes and federal recreation passes. Serve as front-line representative providing current, accurate information to visitors, explaining the area's recreational opportunities, interpretive services, concession operated facilities and services, campground availability and hiking trails, distribute maps, brochures and other printed materials, inform visitors of potential safety hazards and provide directions and routes of travel through the park. Explain the significance of the area's natural, cultural and/or historic resources, advises visitors of park regulations and explains importance of protection of the area resources, and/or safety of visitors. All qualifications must be met by the closing date of this announcement-11/29/2019-unless otherwise stated in this vacancy announcement.
Experience:
At least one full year of specialized experience comparable in scope and responsibility to the GS-04 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as:
providing information or assistance to the public in a business or recreation setting; instructing groups of people or individuals; and compiling and analyzing information to report. My experience also included handling, tracking, or depositing monies; using software programs to maintain fee and stock data; resolving issues that arise in the remittance process and assisting staff with fee issues; and using tools or equipment (e.g., cash registers, calculators, etc.) to make sales transactions. You must include hours per week worked. -OR- EDUCATION:
Successful completion of at least four years of education above high school (120 semester hours or 180 quarter hours) leading to a bachelor's degree from an accredited college or university. You MUST submit a copy of your transcripts indicating degree earned and credit hours in order to qualify based on education. -OR- Successful completion of an equivalent combination of education and experience. For example, 6 months of the specialized experience described in A above (50% of the experience requirement), and 3 years of college study from an accredited institution (75% of the qualifying education) as specified in B above, equals greater than 100% of the total requirement. (You MUST submit a copy of your transcripts indicating number of credit hours in order to qualify based on the combination option). Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40
hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. Volunteer
Experience:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$34,395 to $34,395 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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